Welcome to Verify Freight Data Systems ("VerifyFreight", "we", "our", or "us"). We are committed to protecting the privacy and security of your personal and corporate information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our software-as-a-service (SaaS) platform, website (verifyfreight.com), and associated services (collectively, the "Services").
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Cross-Border Operations Notice: Verify Freight Data Systems is a registered business entity in Wyoming, USA, with management based in Ontario, Canada, and operational infrastructure maintained in Amazon Web Services (AWS). By using our Services, your information may be processed and stored in either or both jurisdictions in accordance with this policy.
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("Personal Information"), as well as business-related compliance data necessary to provide our Services.
A. Information You Provide to Us
- Account Data: Name, professional email address, phone number, and account credentials.
- Business Information: Company name, DOT numbers, operational details, and organizational structure required to manage your account.
- Logistics & Compliance Data: Information inputted into the platform to evaluate or ensure transportation compliance, specifically relating to hazardous materials, carriage regulations (such as those under 49 CFR Parts 172 and 177), and shipping manifests.
B. Information Collected Automatically
- Usage Data: We automatically collect information regarding how you access and interact with the platform, including IP addresses, browser types, operating systems, and timestamp data.
- Device Data: Information about the device you are using to access our Services, ensuring cross-platform stability and security.
2. How We Use Your Information
We strictly utilize the collected data to provide, maintain, and improve our enterprise-grade SaaS infrastructure. Specifically, we use your information to:
- Deliver our core compliance automation tools and maintain the functionality of your VerifyFreight account.
- Process logistics data to generate accurate compliance reports and hazard classifications.
- Enhance platform security, monitor data integrity, and protect against unauthorized access or malicious activity.
- Communicate technical notices, updates, security alerts, and administrative messages.
- Respond to your comments, questions, and customer support requests.
3. How We Share Your Information
We do not sell your personal or business data. We may share your information only in the following circumstances:
- Service Providers: We share data with trusted third-party vendors, such as cloud hosting providers and database managers, who require access to such information to carry out work on our behalf. These service providers are bound by strict confidentiality and data protection agreements.
- Legal and Regulatory Requirements: We may disclose your information if required to do so by law, or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend the rights or property of VerifyFreight, or ensure the safety of our users and the public.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be one of the transferred corporate assets.
4. International Data Transfers
Given our registration in Wyoming, USA, and operations based in Canada, your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We implement appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable North American privacy frameworks, including PIPEDA and applicable state laws.
5. Data Security
We prioritize secure development and deployment practices. We implement commercially reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. This includes employing robust encryption protocols, ensuring CI/CD security, and utilizing secure containerization for our platform infrastructure.
6. Your Data Privacy Rights
Depending on your location, you may have specific rights regarding your personal information, including the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request the deletion of your personal data, subject to certain legal and operational exceptions.
- Opt-out of certain data processing activities.
To exercise these rights, please contact us using the details provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. We will notify you of any material changes by posting the new Privacy Policy on our webpage (https://www.verifyfreight.com/privacy.html) and updating the "Effective Date" at the top.